top of page

General Mills' Jay Picconatto on Better Ways to Collect and Use Data to Personalize Customer Experiences

One to One Consumer Marketing

Jan 15, 2024

View entire article

This podcast series focuses on how CRM, retention, and lifecycle marketing leaders at global consumer brands grow customer lifetime value. Learn how they think about first principles and get tactical takeaways to personalize experiences at scale.

Max speaks with Jay Picconatto, Global Commerce Lead at General Mills. They discuss the ways marketers can collect and use data to deliver better results to customers, and how data from various sources scales personalization efforts. They also talk about how GM is leveraging AI and automation in content creation, what channels and "disposable content" are working for them, and the technology shaping the future of marketing.

© 2025 the blaze straegy

bottom of page